Our commitment is to ensure a safe and balanced entertainment experience for every user in Bangladesh.
Responsible gaming is not just about following rules — it is a commitment to being honest with yourself.
Decide in advance how much time you will spend on the platform each day. Taking regular breaks during long sessions helps keep your mind fresh. Use alarms or timers to remind yourself. Always prioritize spending time with family and friends. Stay mindful that entertainment should never become a substitute for daily responsibilities.
Set aside a fixed monthly budget for entertainment and stick to it. Spending more in an attempt to recover lost money is a dangerous habit. Before each session, ask yourself: would losing this money cause problems in my life? Only spend on entertainment after covering essential expenses, savings, and family needs. You can use a simple notebook or mobile app to track your budget.
Gaming while angry, frustrated, or under stress weakens your ability to make sound decisions. Both excessive excitement after a win and a revenge mindset after a loss are harmful. Enjoying entertainment with a calm and clear head makes the experience far more enjoyable. If you feel you are losing control of your emotions, end the session immediately and rest. Do not hesitate to seek professional support to protect your mental health.
The 12 baje platform is strictly for individuals aged 18 and above. Age verification is mandatory during registration. Minors are not permitted to open accounts, and any such accounts identified will be closed immediately. Parents are encouraged to monitor their children's device usage. Child protection is our highest priority.
If you feel your gaming habits are getting out of control, use our self-exclusion feature. You can request that your account be temporarily suspended for a set period of time. This feature is completely confidential and we respect your decision. No marketing messages will be sent while self-exclusion is active. Contacting the support team makes it easy to complete this process.
Gaming disorder is a recognized mental health condition, and seeking help for it takes courage. Share how you are feeling with a family member or trusted friend. You can also reach out to mental health service providers in Bangladesh. Our support team is available 24/7 and ready to provide guidance whenever you need it. Remember, asking for help is not a weakness — it is a sign of self-awareness.
If you notice these signs, take a break and seek help if needed.
Repeatedly returning to play in order to chase losses is a warning sign.
Neglecting daily responsibilities due to gaming is a cause for concern.
Spending borrowed or loaned money on entertainment is a sign of a serious problem.
Hiding gaming habits from loved ones strains relationships.
If gaming is disrupting your normal daily life, take action immediately.
If you repeatedly try to stop but cannot, seeking professional help is essential.
12 baje has several built-in safety tools to keep your entertainment experience safe.
You can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately, and a waiting period applies if you wish to increase it. This feature is the most effective tool for keeping your spending under control. You can manage these limits at any time from your account settings. It is recommended to use this feature regularly to maintain financial discipline.
Use the session timer to track how long you spend in each session. An automatic reminder will prompt you to take a break once the set time has passed. After a long session, the platform itself will display a suggestion to take a break. Keeping this feature active reduces the risk of unintentionally spending too much time. This small tool can make a big difference in maintaining a balanced lifestyle.
Your account can be temporarily suspended at any time, from as little as 24 hours up to a longer-term break. If you request a permanent self-exclusion, your account will be closed entirely. No promotional messages or communications will be sent during your break. This decision is entirely yours, and we respect it fully. Send a request to our support email and action will be taken promptly.
Our support team is ready to be by your side at any time, day or night. Feel free to reach out with any questions or concerns about responsible gaming. Our trained team will help you make use of the right tools. Professional referrals for outside assistance can also be provided if needed. All support is provided with your privacy fully protected.