Last Updated: January 2025 | Applicable to the Bangladesh market
12 baje places the highest priority on the privacy of Bangladesh users and is fully committed to protecting your personal data. This privacy policy describes what types of data we collect, how we use it, and under what circumstances it may be shared with third parties. By using our platform, you are considered to have accepted the terms of this policy. If this policy changes, we will post a notice on the platform and indicate the updated date. You can contact our support team for any questions or concerns.
During registration, we collect your name, email address, mobile number, date of birth, and residential address. For financial transactions, payment method details such as mobile banking numbers or bank account information are collected. While you use the platform, your device information, IP address, browser type, and access time are automatically logged. We use cookies and similar technologies to enhance your browsing experience and analyze platform performance. A copy of your national ID card or passport may be requested for identity verification, and it is stored with complete security.
Collected data is primarily used to manage your account, process transactions, and provide customer support. Your data is analyzed to ensure platform security and prevent fraud. By analyzing your preferences and usage patterns, we can deliver a more refined and personalized experience. Data may also be used to fulfill legal obligations, respond to regulatory requests, and resolve disputes. With your consent, relevant offers or updates may be sent via email or SMS, and you can opt out of this service at any time.
12 baje never sells your personal data or transfers it to third parties for advertising purposes. Limited data may be shared with trusted service providers for payment processing, identity verification, or technical support, and they are bound by strict confidentiality agreements. We may be legally obligated to disclose data in response to legal orders, court directives, or valid requests from government authorities. In the event of a change in platform ownership or a merger, user data may be transferred to the new authority, though the terms of this policy will remain in effect. Before sharing data with any third party, we ensure they provide a level of protection equivalent to our own standards.
Our platform uses cookies to keep your login session active and remember your preferred settings. Analytical cookies help us understand how users interact with the platform, which allows us to improve the quality of our services. You can disable cookies through your browser settings, though this may limit some platform functionality. We do not use third-party advertising cookies, and your browsing history is never shared with any external advertising networks. When you first visit the platform, a cookie consent notice is displayed and you are given the option to customize your settings according to your preferences.
All your personal data is stored on servers secured with SSL encryption technology. Data is retained for as long as your account is active and for specific periods as required by law. After an account is closed, unnecessary data is securely deleted, though some data may need to be retained for a set period due to legal obligations. Our security team conducts regular system audits and takes swift action to identify and address any potential threats. In the event of a data breach, we will notify affected users within the timeframe required by law.
Under applicable laws in Bangladesh, you have the right to view, correct, and request deletion of your personal data. You may request a copy of your data through our support team at any time. To opt out of marketing communications, you can use the unsubscribe link in emails or submit a request through our support channels. If you request account deletion, we will process it within the designated timeframe after verification. You also have the right to file a complaint with the relevant regulatory authority if you have concerns about how your data is being processed.
We may update this privacy policy from time to time, and the date of any changes will be noted at the top of the page. For significant changes, a notification will be sent to your registered email or posted on the platform. Continued use of the platform after a policy change will be considered acceptance of the updated policy. For any privacy-related questions or requests, please contact us at our support email: [email protected]. Our team is always committed to protecting your data and resolving any concerns promptly.
Your privacy is completely protected at 12 baje. Visit our FAQ page to learn more, or register now to enjoy the best mobile entertainment experience in Bangladesh.